Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Boroughbridge
GPhC Registration No. 9012511
Last Updated: July 2026

Pharmacy Weight Loss Boroughbridge is committed to protecting your personal information and handling it responsibly. This policy explains how we collect, use, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are Pharmacy Weight Loss Boroughbridge, a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Boroughbridge and across the UK. As a registered pharmacy, we act as the Data Controller for all personal information you provide to us.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

• Personal details: Full name, date of birth, gender, and contact information including address, email, and phone number.
• Health information: Medical history, current medications, weight, BMI, and any other health data necessary for safe prescribing and treatment.
• Payment information: Billing details processed securely through our payment provider.
• Technical data: IP address, browser type, and pages visited when you use our website.

We only collect data that is necessary and relevant to providing your care.

3. How We Use Your Data

Your information is used to:

• Assess your suitability for weight loss treatments and issue appropriate prescriptions.
• Process and dispatch your orders. Once your consultation is approved by our pharmacist, orders are dispatched within 1 working day.
• Maintain accurate medical records as required by pharmacy regulations.
• Communicate with you about your treatment, orders, and any follow-up care.
• Comply with our legal and regulatory obligations as a GPhC registered pharmacy.
• Improve our services through anonymised analysis of website usage.

Our lawful bases for processing your data are legitimate interests, legal obligation, and where health data is concerned, explicit consent and provision of health care.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function correctly.
• Analytics cookies: Help us understand how visitors use our site so we can improve it.
• Preference cookies: Remember your settings and choices.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect how the website functions.

5. Sharing Your Data With Third Parties

We do not sell your personal data. We may share your information only in the following circumstances:

• Prescribing partners: Our affiliated prescribers who review and approve consultations.
• Delivery providers: To fulfil and track your medication orders.
• Payment processors: To securely handle transactions.
• Regulatory bodies: Such as the GPhC, NHS, or other authorities where legally required.
• IT and platform providers: Who assist in operating our website and systems, bound by strict data processing agreements.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention and Security

We retain patient records for a minimum of 8 years in line with pharmacy and healthcare regulatory requirements. We use appropriate technical and organisational security measures to protect your data from unauthorised access, loss, or misuse.

7. Your Data Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information, the right to restrict or object to certain processing, and the right to data portability. To exercise any of these rights, please contact us directly using the details below. We will respond to all data-related requests within 48 hours.

8. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Boroughbridge
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours. This policy may be updated periodically. Any changes will be published on this page with a revised date.